General Terms and Conditions
1. Scope of application, contract language
1.1 These General Terms and Conditions apply to the contracts concluded in the online shop between you and us, Möllering Gummi- und Kunststofftechnik GmbH, Bürgermeister-Bombeck-Str. 2, 22851 Norderstedt, Reg. Nr. HRB 2662 District Court Norderstedt, Germany, Sales Tax Identification Nr.: DE134862801 (see www.horsehopper.de/impressum).
1.2 The language used for the conclusion of the contract is German.
2. Applicable law
The law of the Federal Republic of Germany applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods, provided you either (i) have your habitual residence in Germany or (ii) your habitual residence is in a country which is not a member of the European Union; should you have your residence in a country of the European Union, German law also applies, although mandatory provisions of the country in which you have your habitual residence remain unaffected.
3. Conclusion of the contract
The presentation of the products in our online shop does not constitute a legally binding offer, but merely a non-binding invitation to place an order. A binding order for the goods placed in the shopping basket is submitted by clicking on the "Order now against payment" button in the last step of the ordering process. The confirmation of the receipt of your order takes place immediately after sending your order, but does not as yet represent our acceptance of the contract. The purchase contract between you and us is only concluded through our express declaration to you or through the dispatch of the goods by us. Please check the inbox and the SPAM folder of your email account regularly.
4. Notification of changes
During the ordering process, it is possible to change your details (e.g. type and quantity of goods, shipping and payment method) at any time or to cancel the order process completely (e.g. by closing the browser window). Only after clicking the button "Order now against payment" do you place a binding order.
5. Storage of the contract text
The details of the contract with details of the goods ordered including these terms and conditions and the revocation instructions are sent to you by email with acceptance of your order or its notification.
6. Collection, storage and processing of your personal data
6.1 You may order in our online shop exclusively as a guest. We store your data only within the bounds of legal obligations. Further information on this subject is available from our data protection declaration (see www.horsehopper.de/Datenschutz).
6.2 Processing your order requires the following data from you:
- First name and surname
- Optional company name
- Delivery and invoice address
- Email address
- Telephone number
- Tax identification number for business customers
6.3 We use the data provided by you without having to obtain your separate consent exclusively for the purpose of processing your order.
6.4 You are solely responsible for the accuracy of your personal information. You are able to update or correct these at any time before sending the order by clicking the "Order now against payment" button.
7. Terms of Payment
We only deliver against advance payment. You also have the option of paying by bank transfer, quoting your order number.
8. Delivery conditions and cost of shipment
Please note that shipping of HOPPER® and HOPPERPAD within Germany will incur shipping costs of 12,20 €/piece incl. VAT. We have alternative delivery conditions for orders of more than 10 pieces, for a delivery abroad or for the Hopper® XXL. In this case we get in contact with you by making you an offer.
9. Retention of title
The goods remain our property until full payment has been received.
10. Complaints regarding defects, warranty
10.1 Should items delivered show obvious material or manufacturing defects, including transport damage, please notify us of such defects immediately. Failure to do so has no effect however on your statutory rights.
10.2 Should goods purchased in our online shop be defective, you are entitled, within the framework of the statutory provisions, to demand supplementary performance, to withdraw from the contract or to a reduction in the purchase price.
We are liable for intent and negligence in the case of slight negligence however only for breaches of essential contractual obligations and only for damages which are foreseeable and typical of the contract. The above exclusions of liability do not apply to injuries to life, bodily injury or damage to health. Liability under the Product Liability Act remains unaffected.
12. Electronic communication
You agree that the contract-related communication may take place in electronic form.
13. Alternative dispute resolution
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration service.
14. Partial ineffectiveness
Should individual provisions of this agreement be or become invalid, then these have no effect on the remaining provisions.
15. CANCELLATION POLICY