Cancellation Policy

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cancellation policy / part of GTC

Möllering Gummi- und Kunststofftechnik GmbH
Bürgermeister-Bombeck-Str. 2 | 22851 Norderstedt
Phone.: +49 40 529873-0 | Fax: +49 40 529873-35

USt.-Id.-Nr.: DE134862801 | MDS-Id.-Nr.: 173051
Management: Dipl. Ing. oec. Jörg Thenhausen and Amelie Böckmann
Register court und number: Amtsgericht Norderstedt HRB 2662
Court of jurisdiction is in Norderstedt

cancellation policy

1. Right of revocation

You have the right to revoke this contract within fourteen days without providing any reasons.

The revocation period is fourteen days from the date on which you or a third party other than the carrier designated by you took possession of the goods.

You are required to notify us (Möllering Gummi- und Kunststofftechnik GmbH, Bürgermeister-Bombeck-Str. 2, 22851 Norderstedt, Tel.: 040 – 529873-0, Fax: 040 – 529873 – 35, email address: welcome[at]horsehopper.de) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to revoke this contract.

You may use the enclosed model revocation form for this purpose, this is however not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

2. Consequences of revocation

Should you revoke this agreement, we reimburse you immediately and no later than fourteen days from the date of receipt by us of your notice of revocation of this agreement of all payments received by us from you, including delivery charges (other than additional charges arising from your choice of a method of delivery different than the cheapest standard delivery offered by us).

We use the same payment method for the said refund as that used by you for the original transaction unless expressly agreed otherwise with you; on no account are you to be charged any fees for the said refund.

We may refuse to refund payments until we have received the returned goods or until you have provided proof of returning the goods, whichever is the earliest.

You are to return the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this agreement at the latest. This time limit is deemed to have been observed when you dispatch the goods before the expiry of the fourteen-day period.

You are only liable for any loss in the value of the goods should such loss in value be due to handling of the goods which is not appropriate for the examination of their nature, properties and functionality.

3. Template for revocation

You may use the text below as a template or the PDF with a model cancellation herunterladen:

  • To Möllering Gummi- und Kunststofftechnik GmbH, Bürgermeister-Bombeck-Str. 2, 22851 Norderstedt, fax: 040 – 529873 -35, e-mail: welcome@horsehopper.de
  • I/we (*) hereby revoke the contract concluded by me/us (*) to purchase the following merchandise (detailled description, so that the merchandise revoked can be determined) (*)
  • And/or the service provided (detailled description, so that the service revoked can be determined) (*)
  • ordered on (*) /received on (*)
  • name of customer(s)
  • address of customer(s)
  • signature of customer(s) (only when message on paper)
  • date _______________
  • (*) Delete where applicable

Here you can download a PDF with the model cancellation form: CLICK.

Here you will find our terms and conditions for further information: CLICK.